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Frequently Asked Questions

Why did I receive my order in multiple packages?

As we use print-on-demand for many of our products to avoid waste and unnecessary transport, our products are sent, for the most part, directly from our producer partners. So, if you order multiple items at the same time, they will arrive in multiple packages. Note that some items produced in small quantities are in stock in our offices and will come to you directly from 9 Harfangs. These are mostly small stationery items like note cards, sticky notes, and stickers.

Do you deliver everywhere?


Unfortunately, at this time, we only offer delivery to Canada and the United States.

Do you offer free delivery?


Yes, shipping is free for orders of $50 or more.

Do you offer wholesale?

Yes, we offer wholesale of some of our products. Please enquire for terms and more information.

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